Multi-Location

The Complete Management Solution to Grow Your Multi-Location Business

GramercyOne’s products enable you to manage and grow your business across multiple locations. The system has been designed to support key multi-location needs such as sharing customers’ records and gift certificates, tracking employee performance and commissions, and generating custom reports across all locations.

Scheduling

Appointment Book

Easy to Use Smart Calendar to Manage Your Daily Appointments

  • Web-based means anywhere, anytime access and unlimited log-ins
  • Customize views of Appointment Book by staff or by room
  • Book groups and packages with ease
  • Customers book and manage appointments online
  • Allow your staff to view only their appointments online or via mobile device
  • Streamline and automate your business with a simple click and drag calendar

CRM

Customers

Manage, Track and Report on Your Customers with the CRM Module

  • Record all customer transactions automatically
  • Capture data relevant to your business across all locations
  • Aggregate all customer data for reporting and marketing
  • Create targeted marketing campaigns based on CRM reporting
  • Calculate customer lifetime value

Marketing

Marketing

Centralize Marketing, Promotions and Communications

  • Create targeted email campaigns with integrated CRM functionality
  • Promote specials through social media integration with Facebook and Twitter
  • Manage Group Buying, online affiliates and deal sites with integrated tools
  • Keep customers informed with auto-generated emails
  • Drive more appointments with real-time online booking
  • Sell more using our marketing tips and webinar resources
  • Utilize our Marketing Services to enhance your marketing efforts

GO

Membership & Loyalty

Know and Reward Your Best Customers

  • Track customers, members and loyalty points across locations
  • Sell memberships & loyalty cards online
  • Customize loyalty programs based on service and product sales
  • Create comprehensive member profiles and preferences including favorites, photos and more
  • Keep in contact with your frequent members using advanced, customizable CRM & loyalty programs
  • Track customer favorites by seeing booking history,  product purchases and purchase history

POS

Point of Sale

Hosted & Mobile Integrated POS Solution

  • At location, online or mobile point of sale capability
  • Sell membership, classes, products and services
  • Low-cost credit card processing
  • Comprehensive and customizable reports by staff, trainers or contractors
  • Easy, integrated payroll and commission tracking by staff or discount
  • Yield and Inventory Management tools to offer membership specials or promotions

Credit & GC

Gift Certificates

Increase Revenues and Drive More Sales

  • Completely customizable for your business & brand
  • Instant, printable or email-ready gift certificates for members
  • Drive increased revenue during the largest gift-giving holidays
  • No per gift certificate fees!